AMC and FMS Services
IT AMC (Annual Maintenance Contract) & IT FMS (Facility Management Services)
At Hoopoe Infoedge Pvt. Ltd., we understand the critical role your IT infrastructure plays in keeping your business running smoothly. With our comprehensive IT AMC and IT FMS services, we ensure that your desktops, laptops, printers, servers, and server storage are maintained at peak performance — giving you the freedom to focus on your core operations without worrying about IT disruptions.
Our IT AMC Services
- Scheduled Preventive Maintenance
We perform regular, scheduled maintenance for your desktops, laptops, printers, servers, and storage systems to prevent issues and ensure long-term reliability and performance. - Timely Repairs and Replacements
Our proactive approach ensures that faults are detected early and resolved promptly. We provide fast turnaround times for hardware repairs and part replacements, reducing downtime. - Comprehensive Coverage
Our AMC covers both hardware and software-related issues, ensuring complete support for your IT assets across all departments. - Vendor Coordination
We act as a single point of contact between your business and multiple OEMs or third-party vendors, saving your time and effort in managing service escalations and warranty claims. - Asset Maintenance Records
With detailed logging and tracking of service history, we help you make informed decisions about asset lifecycle management and budgeting for upgrades.
Our IT FMS Services
- IT Infrastructure Management
We manage the full spectrum of your IT infrastructure — servers, storage, networks, workstations, and peripherals — to ensure seamless day-to-day operations. - Remote & On-Site IT Support
Our experienced IT professionals provide both remote and on-site support to resolve issues ranging from minor troubleshooting to complex system failures. - Asset & Inventory Management
From procurement to disposal, we help track, tag, and monitor your IT assets, ensuring compliance and optimal usage across your organization. - Real-Time Monitoring & Maintenance
We continuously monitor system performance, backups, and security alerts to preempt failures and take immediate corrective action when needed. - Security & Compliance
We implement security protocols, manage access control, and ensure your IT operations comply with regulatory standards to protect your data and infrastructure. - Performance & Cost Optimization
We analyze your current IT setup to identify areas of improvement, recommend automation tools, and reduce inefficiencies, ultimately lowering costs.
Why Choose Hoopoe Infoedge for IT AMC & FMS?
- Expert IT Support: Backed by experienced engineers trained in handling HP, Dell, Lenovo, and other major OEM systems.
- End-to-End Solutions: From user-level support to backend server management, we’ve got your IT ecosystem covered.
- Customizable Contracts: We tailor AMC and FMS contracts based on your business size, assets, and IT support needs.
- Fast Response Time: Dedicated support channels and SLA-driven service delivery.
- Data & Device Security: Strict adherence to cybersecurity protocols and secure data handling practices.
Contact Us
Ready to enhance your IT operations with reliable AMC and FMS services?
Get in touch with Hoopoe Infoedge Pvt. Ltd. today for a custom plan tailored to your IT maintenance and management needs.
Let us be your trusted IT partner — ensuring seamless uptime, better security, and peace of mind.
Your technology. Our responsibility.